Frequently Asked Questions
Everything you need to know about protecting your style with Hairbrella.
What makes Hairbrella different from a regular rain hat?
Hairbrella combines a 100% waterproof exterior with a luxurious satin lining. This unique design protects your hair from rain and humidity while simultaneously preventing frizz, breakage, and moisture loss.
How do I choose the right size for my hair type?
Our products feature adjustable toggles and elastic bands to ensure a secure fit for all hair volumes, from sleek styles to voluminous curls, braids, and extensions.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days. Domestic orders over $75 qualify for free standard shipping.
Can I return or exchange my order?
Yes, we accept returns and exchanges on unworn items in their original packaging within 30 days of delivery. Please visit our Returns Portal to start the process.
How should I clean and care for my Hairbrella?
To maintain the waterproof integrity and satin quality, we recommend hand washing in cold water with mild detergent and hanging it to air dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.